URGENT UPDATE: Darling Downs Bank has officially opened its new branch in Toowoomba today, following a lively launch party held on September 11, 2025. Located at Toowoomba Plaza on the bustling southern end of Ruthven Street, the branch is now open to serve customers in the area.
The new branch manager, Dan Metcalf, is ready to welcome locals and enhance banking services in the region. “We are excited to bring our commitment to customer service and community focus right here in Toowoomba,” Metcalf stated during the grand opening.
Darling Downs Bank, formerly known as Warwick Credit Union, has made significant strides since its establishment in 1970. In recent years, it has expanded its footprint, incorporating the Dalby Credit Union and Gympie Credit Union into its growing network.
At the launch event, Lenny Breeze, the Chief Customer Service Officer, highlighted the bank’s dedication to providing tailored services that resonate with the community’s needs. “Our aim is to create a banking environment that feels as welcoming as the Darling Downs itself,” Breeze said.
The presence of Matthew Denny, a celebrated Olympian from Allora, as the bank’s ambassador emphasizes the community-oriented ethos of Darling Downs Bank. His approachable demeanor perfectly aligns with the bank’s mission to foster a friendly and supportive atmosphere for customers.
As Darling Downs Bank continues to expand its reach, residents are encouraged to visit the new Toowoomba branch for personalized banking solutions aimed at improving financial well-being in the community. The branch is equipped with a dedicated team, including customer service officers Jillian Doyle and Lasca Duffin, who are eager to assist customers from day one.
What’s next? Customers can expect to see a range of promotional offers and community events as the bank establishes its presence in Toowoomba. Stay tuned for further updates as Darling Downs Bank continues its journey of growth and community engagement.
This new branch marks an exciting chapter for both the bank and the residents of Toowoomba, promising enhanced banking experiences tailored for local needs. Don’t miss out—visit the new branch today!
