URGENT UPDATE: A new tech support service has just launched on the Sunshine Coast, aimed specifically at assisting those aged over 50. Next Door Digital, founded by Josh O’Connor, addresses a critical gap in technology assistance tailored for older Australians, providing in-home, personalized support.
In an age where technology can be daunting, the traditional options often leave users frustrated. Long wait times, impersonal overseas call centers, and rushed appointments can exacerbate the challenges faced by older users. Recognizing this pressing issue, Next Door Digital is stepping in to offer a refreshing alternative.
Josh O’Connor, a local resident, launched this service to provide compassionate, one-on-one tech assistance in the comfort of clients’ homes. “I started Next Door Digital to provide the kind of tech help I’d want for my own parents,” Josh stated. This service is designed to ensure that older Australians receive the support they need at a pace that suits them.
Next Door Digital covers everyday technology including computers, smartphones, tablets, smart TVs, printers, home Wi-Fi, email issues, photo management, passwords, and general device setup. The goal is to simplify technology for those who may find it overwhelming, ensuring that assistance is clear, direct, and free from confusing jargon.
This initiative is not just about fixing problems; it’s about fostering confidence in technology use among older adults. The service provides a human touch, breaking away from the cold, scripted responses typical of larger tech support entities.
For those interested in this much-needed service, Josh encourages residents on the Sunshine Coast to reach out. “It’s about being local, patient, and genuinely supportive — not just another call center,” he emphasized.
To book a visit or learn more about Next Door Digital, contact Josh O’Connor directly at 0455 600 173. This initiative is set to transform how older Australians interact with technology, making it more accessible and less intimidating.
Stay tuned for further updates as this promising service expands its reach and impact within the community.
