Starlink users across the globe experienced a significant service outage lasting over an hour on March 15, 2024. The disruption coincides with T-Mobile’s recent launch of its new T-Satellite service, which integrates Starlink’s satellite technology for enhanced connectivity. Starlink confirmed the outage on its official Status page, stating that its team is actively investigating the issue.
Reports of the outage began to surface shortly after the service interruption, with DownDetector noting a marked increase in outage reports from customers. Although the service is recovering, many users remain unable to access their connections.
Launch of T-Mobile’s T-Satellite Service
The outage follows closely on the heels of T-Mobile’s official rollout of its T-Satellite service, which was launched just a day prior. This innovative service utilizes Starlink satellites to provide basic connectivity in areas lacking cellular coverage. Currently available throughout the United States, T-Satellite offers limited texting and location-sharing features, including compatibility with Apple’s Emergency SOS function.
T-Mobile has designed the service to work with more than 60 devices, including the iPhone 13 and newer models, Pixel 9, and recent Samsung Galaxy smartphones. For a limited time, customers can subscribe to T-Satellite for $10 per month, or it can be included in T-Mobile’s premium plans.
This integration marks a significant step in T-Mobile’s efforts to enhance connectivity options, particularly in remote and underserved areas. As the company continues to develop this service, the immediate impact of the outage may raise questions about the reliability of the new integration.
In summary, as Starlink addresses the global outage affecting its users, T-Mobile’s launch of its T-Satellite service aims to expand connectivity options. The outcome of these events may influence customer perceptions and the future trajectory of satellite-based communication services.
