4 February, 2026
lord-mayor-expresses-discontent-over-waste-contractor-s-performance

Brisbane’s Lord Mayor, Adrian Schrinner, has voiced his dissatisfaction with the performance of the city’s waste collection contractor, following reports of missed collections. This criticism arises from a significant $1 billion waste management contract awarded in 2017, which has now come under scrutiny due to the contractor’s failure to meet expected service standards.

The Brisbane City Council has faced mounting concerns from residents regarding uncollected waste in various areas of the city. In response, Schrinner has made it clear that he is “not happy” with the current state of waste management services. He emphasized the importance of reliable collection schedules for the community and highlighted the need for the contractor to adhere to the terms of their agreement.

Concerns Over Service Standards

Reports indicate that the recent lapses in service have prompted numerous complaints from residents. Many have expressed frustration over the inconsistency in collection times and the accumulation of uncollected rubbish. Schrinner, addressing these issues, stated that the council is committed to ensuring that residents receive the high-quality waste management services they deserve.

The Brisbane City Council has been proactive in seeking solutions to rectify the situation. In light of these ongoing issues, the council is reviewing the contractor’s performance and exploring potential measures to improve service reliability. This includes assessing the circumstances that led to the recent failures and determining the appropriate actions moving forward.

Implications for Future Contracts

The current contract, established in 2017, is set to last for a total of 16 years, which raises questions about the long-term implications of such performance issues. The potential for penalties or changes in contract terms depending on the outcome of the review could significantly impact the contractor’s operations and future engagements with the council.

As the situation develops, Schrinner has reaffirmed his dedication to maintaining transparency with the community. He has encouraged residents to report any further service issues directly to the council, ensuring that their voices are heard and their concerns addressed.

With Brisbane’s population continuing to grow, the demand for efficient waste management services is more critical than ever. The council’s response to these recent challenges will be closely monitored by residents and stakeholders alike, as they seek assurances that their waste collection services can meet the needs of a thriving city.