Anomaly detection use case will be demonstrated live with partner Q-KON at AfricaCom 2025
ST Engineering iDirect has launched an AI-powered network analytics platform that enhances customer experience and operational performance for satellite communications. This platform enables operators to anticipate and resolve network issues before they escalate, marking a significant advancement in satellite network operations.
The announcement was made on October 28, 2025, from Herndon, Virginia. The platform utilizes real-time insights, predictive analytics, and anomaly detection to reshape how operators manage their networks. By leveraging both historical and real-time data, including weather patterns, the platform predicts throughput, identifies anomalies, and supports proactive interventions.
The analytics platform aims to minimize downtime and maximize network reliability. By doing so, it empowers operators to meet customer expectations and ensure uninterrupted connectivity. In addition, the platform helps reduce operating expenses, streamline resource management, and transition from manual to autonomous workflows.
Sridhar Kuppanna, Chief Technology Officer and Senior Vice President of Engineering at ST Engineering iDirect, emphasized that their strategy extends beyond mere connectivity. He stated, “We’re developing value-added applications that help our customers run smarter, more resilient operations and create a true competitive edge.” Kuppanna also highlighted that early problem resolution and resource optimization enhance both business outcomes and customer satisfaction.
In a recent validation of the platform, Q-KON, a leading satellite communication solutions provider in Africa, successfully utilized the technology to detect anomalies impacting network performance. The early detection of an installation error enabled Q-KON to take corrective action, thus preventing potential service degradation. As a result, customer experience and operational performance improved significantly.
Dr. Dawie De Wet, Chief Executive Officer of Q-KON, remarked on the transformative potential of the platform. “The insights gained from ST Engineering iDirect’s network analytics platform will be transformative,” he said. “The ability to predict and prevent issues before they impact service will raise our operational standards, ensure reliable connectivity for our customers, and enable us to offer advanced service packages.”
Live demonstrations of the AI-powered analytics platform will take place at Stand C63 during AfricaCom, from November 11 to 13, 2025. Interested parties can register for the event at https://www.idirect.net/event/africacom-2025/.
ST Engineering iDirect, a subsidiary of ST Engineering, is recognized as a global leader in satellite communications. The company provides technology and solutions designed to help customers expand their business, differentiate their services, and optimize their satellite communication networks. With over 40 years of experience in addressing critical economic and technological challenges in satellite communications, ST Engineering iDirect is committed to shaping the future of global connectivity.
The platform, branded as iDirect, is known for its high standards in performance, efficiency, and reliability, enabling customers to deliver exceptional satellite connectivity experiences worldwide. ST Engineering iDirect serves key industries, including mobility, broadcasting, and military/government, and established iDirect Government in 2007 to better cater to the U.S. government and defense sectors. For further information, visit www.idirect.net.
