An urgent firmware update has been released for the Google Pixel 6a to address serious safety concerns related to overheating. According to Product Safety Australia, there have been incidents involving the device that resulted in “serious burn injuries.” As a precautionary measure, Google has mandated an update to mitigate the risk of overheating and potential fire hazards.
The update, which was made available on July 8, 2023, introduces enhanced battery management features designed to reduce the risk of overheating. Importantly, users of the affected devices are not required to return their phones; instead, they need to install the update to ensure their device is operating safely.
Details on Affected Devices and Compensation Options
Not all Google Pixel 6a devices are impacted by the overheating issue. The new battery management system will activate once affected devices reach 400 battery cycles, allowing for a tailored response to users’ individual usage patterns.
For owners of affected devices, there may be options for compensation from Google. Users can check their eligibility for repairs, cash payments, or discounts by visiting Google’s dedicated support page. This initiative aims to ensure that customers feel secure and supported following the reported incidents.
The Google Pixel 6a has been widely sold across major retailers, including Telstra, Optus, JB Hi-Fi, Officeworks, and Harvey Norman. The devices were available for purchase between June 16, 2022, and April 10, 2025.
Google’s swift action reflects its commitment to consumer safety and product reliability in the face of potential hazards. Users are encouraged to update their devices promptly to benefit from the enhanced safety features and reduce any risks associated with the overheating issue.
