Up to 13,000 Irish passports are being recalled following a significant printing error caused by a software update. The Department of Foreign Affairs announced that approximately 12,904 passports, issued between December 23, 2025, and January 6, 2026, do not meet international travel standards and must be returned.
The error stems from a technical issue with the passport printing system, resulting in thousands of documents missing the necessary letters ‘IRL’. This omission could create complications for travelers utilizing automated border checks, such as eGates. “Due to a technical issue with a software update, passports issued during this period are not fully compliant with international travel standards,” the Department stated. “There is a possibility that some passport holders may encounter issues at eGates and border control when traveling.”
Steps for Affected Passport Holders
Individuals whose passports are affected do not need to submit a new application. Instead, they are instructed to return their faulty documents to the following address: Passport Return – Customer Care, Passport Service, 42-47 Lower Mount St, Dublin 2 – D02 TN83, Ireland. The reissue process is expected to commence shortly, with the Department indicating that all reissued passports will be assigned new numbers.
In response to the situation, the Irish Passport Service has reached out to affected customers via email to inform them of the recall. The Department of Foreign Affairs expressed regret over the inconvenience caused, emphasizing their commitment to rectifying the issue promptly.
Officials have also confirmed that passport holders can visit the public office in Dublin for immediate assistance. “We will endeavour to re-issue your passport within the day, depending on your travel date,” the Department noted. Affected individuals are encouraged to visit the office between 09:00 and 12:30, Monday to Friday, bringing their passport book (and card if applicable) along with proof of imminent travel.
Global Notification and Cost Implications
Border services around the world have been notified of the recall, ensuring that any complications during travel can be minimized. As of now, there is no public estimate regarding the financial impact of this error on the Irish Passport Service or the overall cost of the recall process.
The Department of Foreign Affairs is working diligently to resolve the situation for the thousands of Irish passport holders affected by this misprint. As the reissue process unfolds, travelers are encouraged to stay informed and ensure their documents are compliant for international travel.
