UPDATE: A massive internet outage is currently affecting numerous services worldwide, following a disruption at Amazon Web Services (AWS). Major platforms including Snap, Canva, Ring, Telstra, and Steam are among those impacted, leaving millions of users unable to access critical online functionalities.
The outage, confirmed by AWS on its status page, has been traced to the US-EAST-1 region. As of 1:26 AM PDT on October 20, 2025, AWS reported “increased error rates and latencies” affecting various services, specifically mentioning issues with the DynamoDB endpoint.
More than 35 services are currently experiencing disruptions, sparking widespread reports of outages across the globe. Websites like Downdetector are tracking these issues, with affected services including Roblox, Epic Games Store, PlayStation Network, and Prime Video.
Engineers are actively working to mitigate the problem and understand its root cause. According to AWS’s updates, customers may face challenges in creating or updating support cases during this time. The latest notifications indicate that AWS will provide further updates as they gather more information, with the next update expected by 2:00 AM PDT.
“Even Amazon.com is down. I don’t recall that happening in past AWS outages. This must be a big one,” tweeted user Quinn Slack, highlighting the severity of the situation.
This incident serves as a stark reminder of the heavy reliance on internet infrastructure today. AWS typically guarantees 99.999% uptime, translating to just minutes of annual downtime. The current outage underscores the fragility of these systems and the significant impact on users and businesses alike.
For the latest updates, users are advised to monitor the AWS Service Health Dashboard and check Downdetector for real-time outage information. As this situation develops, stay tuned for critical updates.
