8 December, 2025
polite asian taxi driver

asian male taxi driver welcoming his customer

URGENT UPDATE: West Australian Uber passengers have been officially ranked the lowest in the nation despite posting a nearly perfect score of 4.78. This shocking revelation comes as part of Uber’s latest average rider ratings released on Monday, October 23, 2023.

The data shows that while most Australian passengers are behaving well, Perth riders have earned the dubious distinction of receiving the “wooden spoon” in a nationwide ranking. Uber measures passenger ratings on a scale from one to five, based on feedback from drivers after each trip.

In a surprising twist, the top-rated locations for Uber passengers are the Gold Coast, Sunshine Coast, and Cairns, all boasting an impressive average rating of 4.88. Following closely are Newcastle and Darwin with an average of 4.86, while Launceston and Hobart come in third at 4.85.

Other notable cities include Wollongong, Sydney, Geelong, and Canberra, all scoring 4.83. The ratings reflect a broader trend across Australia, where cities like Brisbane and Melbourne also performed well with scores of 4.80, while Adelaide and Perth lagged behind at 4.78.

The Northern Territory emerged as the highest-rated state with a stellar average of 4.86, followed by Tasmania (4.85), New South Wales (4.84), Queensland (4.83), and the Australian Capital Territory (4.83). Both Victoria and South Australia, along with WA, fell below the national average of 4.82.

A spokesperson for Uber has urged passengers to improve their ratings by being more courteous. “They say West is best, and we know WA riders have everything it takes to get their ratings on the nice list for 2026,” the spokesperson stated.

In a bid to uplift WA’s ranking, they highlighted that simple actions like greeting the driver, being ready for pick-up, and treating the vehicle with care can significantly enhance ratings.

As this story develops, West Australians will be keen to see if they can turn the tide and improve their standing before the next rating cycle. Keep an eye on how local passengers respond to this news — will they take the advice to heart, or will WA remain on Santa’s naughty list?

Stay tuned for more updates on this evolving story and how it impacts the Uber community in West Australia and beyond.