27 January, 2026
new-white-paper-examines-rebuilding-trust-in-the-workplace

The University of Phoenix College of Doctoral Studies has released a new white paper titled “Rebuilding the Social Contract.” Authored by TaMika Fuller, DBA, and Victoria Lender, DBA, both of whom are alumni of the College, this paper addresses the pressing issues of workplace trust in the context of AI-driven change and employee burnout.

The white paper highlights how factors such as burnout, limited career development opportunities, and perceptions of low autonomy can significantly erode trust within organizations. In an era where technology, particularly artificial intelligence, is rapidly evolving, the authors emphasize the urgent need for leaders to actively work on rebuilding confidence among their teams.

Key Findings on Trust and Workplace Dynamics

The research draws attention to the alarming rates of employee burnout, which have been exacerbated by the increasing demands of technology. According to the paper, the lack of perceived autonomy in decision-making processes contributes to a culture of disengagement. This disengagement not only impacts individual employees but also threatens overall organizational effectiveness.

By examining the interplay between technology and employee well-being, Fuller and Lender propose actionable strategies for leaders aiming to foster a more supportive work environment. Their recommendations include enhancing career development pathways and promoting an atmosphere where employees feel empowered to contribute to decision-making processes.

The authors argue that rebuilding trust is not merely a matter of improving employee satisfaction; it is essential for maintaining high levels of commitment and retention in a workforce increasingly influenced by technological advancements.

Strategies for Leaders in the Age of AI

To counteract the negative effects of burnout and restore trust, the authors suggest several key strategies. First, leaders should prioritize open communication and transparency within their organizations. Regular check-ins and feedback mechanisms can help employees feel heard and valued.

Additionally, the white paper recommends investing in professional development programs tailored to employee needs. By equipping staff with the necessary skills to navigate a technology-rich landscape, organizations can enhance job satisfaction and performance.

Furthermore, promoting a culture of autonomy can empower employees to take ownership of their work. Encouraging innovative thinking and allowing team members to have a say in how tasks are accomplished can lead to greater job engagement.

As organizations navigate the complexities of modern work environments, the insights provided in “Rebuilding the Social Contract” serve as a crucial reminder of the importance of trust and employee well-being. The paper not only outlines the challenges posed by AI and burnout but also offers a roadmap for leaders seeking to create a more resilient and engaged workforce.

The findings of this white paper are a vital contribution to ongoing discussions about the future of work, particularly as companies continue to adapt to the rapid changes brought by technology. By addressing these issues proactively, leaders can build stronger, more trusting relationships with their employees, ultimately leading to a healthier organizational culture.